ALL ORDERS ARE SHIPPED EVERY MONDAY, WEDNESDAY AND FRIDAY. PLEASE NOTE THAT IF YOUR ORDER IS PLACED ON A FRIDAY AFTER 10AM (PST), YOUR ORDER WILL BE SHIPPED OUT THE FOLLOWING MONDAY.
For PRE-ORDERED items, please allow up to 5-7 business days for your order to process before being shipped.
Due to the nature of our items, BBGRLashez & BBGRLipz does not issue refunds or exchanges for sanitary purposes.
All lip products are handmade and sanitized properly. Although our ingredients are chemical free and safe to use, ingredients may cause allergic reaction to those sensitive towards our ingredients. It is always safe to test a small amount on your skin before use.
All of our ingredients are known to help moisturize and protect your lips/skin. Please also keep in mind that everyones skin is different and our products may not work for everyone.
BBGRLashez will always provide tracking information to the email provided to us during checkout. Once your item has been shipped we cannot be held responsible for any items damaged, stolen or lost during shipment.
If for any reason you may have further questions or concerns regarding our store policy, please do not hesitate to contact us at firstname.lastname@example.org